Procurement KPIs
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Order Accuracy Percentage
Order Accuracy Percentage
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Category:  
Operational

Measures the percentage of orders that are received as requested without any discrepancies or errors.

What it Measures ?

Percentage of orders delivered correctly

Relevant StakeHolders 

Procurement Teams, QA

In-depth Use Case / Real-world Example

A company manufacturing industrial generators calculates Order Accuracy Percentage by comparing the number of orders that are received complete and accurate to the total number of orders placed. If the company places 1000 orders, and 950 are accurate, the order accuracy percentage is 95%. High order accuracy minimizes the risk of production delays and improves customer satisfaction.

KPI Definition

Business Value

Movement Direction

Sample Formula

Accurate Orders / Total Orders

Should Aim For
1
2
3
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