Average Order Value (AOV)
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Category:  
Operational

Measures the average revenue generated per order, calculated by dividing total revenue by the number of orders.

What it Measures ?

Average money we make from one order.

Relevant StakeHolders 

Sales Strategy, Finance

In-depth Use Case / Real-world Example

Average Order Value (AOV) provides insights into how much customers spend per transaction. For example, if a manufacturer generates ₹50 lakhs from 100 orders, the AOV is ₹50,000. Increasing the AOV is often a goal of upselling and cross-selling strategies, where sales teams encourage customers to purchase additional or higher-value items. In manufacturing, AOV can be influenced by product bundling or offering premium versions of a product. Understanding this metric helps in forecasting revenue and optimizing the sales process to target higher-value transactions.

KPI Definition

Business Value

Movement Direction

Sample Formula

Total Revenue / Total Orders

Should Aim For
1
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