Measures the profit generated from field service operations after accounting for costs.

What it Measures ?

How profitable our on-site services are.

Relevant StakeHolders 

Field Service, Finance

In-depth Use Case / Real-world Example

Field Service Profitability calculates how much profit is generated from on-site service activities (e.g., repairs, installations, and maintenance) after deducting associated costs, such as labor, parts, and travel expenses. For example, if field service operations generate ₹5 lakhs in revenue but incur ₹3 lakhs in costs, the profitability is ₹2 lakhs. This KPI helps assess the efficiency of field operations and can help identify areas to improve service delivery while maintaining profitability.