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Service KPIs
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Revenue from Value-Added Services

Production Schedule Adherence

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Category:  
Strategic

Measures the revenue generated from additional services beyond the core product offering.

What it Measures ?

How much money comes from add-on services.

Relevant StakeHolders 

Sales, Product Managers

Why it Matters ?

Increases revenue from premium and value-added services.

In-depth Use Case / Real-world Example

Revenue from Value-Added Services calculates how much additional revenue is earned from services such as extended warranties, upgrades, or training. For example, if ₹2 lakhs of revenue is generated from these services, it shows how well a company is monetizing its service offerings. This KPI is significant in manufacturing where value-added services like product maintenance, training, or consulting can contribute significantly to overall revenue.

KPI Definition

Business Value

Movement Direction

Sample Formula

Revenue from Add-On Services / Total Revenue

Should Aim For
1
2
3
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