Evaluates the consistency between actual physical inventory of service parts and recorded inventory in the system.

What it Measures ?

How accurate our inventory records are.

Relevant StakeHolders 

Inventory, Supply Chain

In-depth Use Case / Real-world Example

Inaccurate part inventories can lead to service delays. If the system shows 10 brake pads in stock but only 3 are found, the inventory accuracy is off. Regular audits and system updates are essential. Accurate inventory supports faster service response and prevents unnecessary reorders. This KPI directly affects technician preparedness and service completion rates.