Measures the average revenue generated from each active service contract.
What it Measures ?
How much we earn per service contract.
Relevant StakeHolders
Finance, Sales Ops
In-depth Use Case / Real-world Example
This KPI is calculated by dividing total service contract revenue by the number of contracts. For example, if ₹50 lakhs is earned from 250 contracts, the revenue per contract is ₹20,000. It helps assess the profitability and value of service agreements. In manufacturing, optimizing this metric ensures pricing, scope, and service levels are aligned to deliver maximum value while controlling costs.
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