Measures the percentage of orders delivered by a supplier on time and in full, according to agreed-upon terms.

What it Measures ?

How often our suppliers deliver on time and correctly.

Relevant StakeHolders 

Logistics Teams, Supplier Managers

In-depth Use Case / Real-world Example

For a company manufacturing automotive parts, supplier delivery reliability tracks how often suppliers meet their delivery deadlines. If a supplier delivers 95% of orders on time and without shortages, the supplier’s delivery reliability is 95%. This metric helps the company identify suppliers who are consistently reliable, ensuring smooth production schedules and reducing the risk of delays in the assembly line.