Measures the time taken to complete an order, from order receipt to delivery.
What it Measures ?
Time taken to complete order fulfillment.
Relevant StakeHolders
Fulfillment Manager, Operations
In-depth Use Case / Real-world Example
A company manufacturing medical devices calculates Cycle Time for Order Fulfillment by tracking the entire process from receiving the order to shipping it out. For example, if an order takes 5 days from receipt to delivery, the cycle time is 5 days. Lower cycle times improve efficiency and help meet customer expectations.
KPI Definition
Business Value
Movement Direction
Sample Formula
Fulfillment Completion Time - Order Placement Time
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