Sales KPIs
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Total Discount Given on Base Amount
Total Discount Given on Base Amount
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The total discount on base amount

What it Measures ?

Relevant StakeHolders 

Why it Matters ?

In-depth Use Case / Real-world Example

KPI Definition

Total Discount Given on Base Amount, within the domain of sales Key Performance Indicators (KPIs), refers to the aggregate monetary value of discounts provided by a business entity on the base selling price of goods or services sold to customers within a specified period. This metric quantifies the overall impact of discounting practices on sales revenue and profitability.

Business Value

This metric helps businessestrack their Dicount given over time

Movement Direction

Sample Formula

SUM (Disc_Amt__per__Item)

Should Aim For
1
This metric should move up ie., increase with time
2
3
Track Similar KPIs
Sales Administrative Time Percentage
Measures the proportion of a salesperson’s time spent on administrative tasks rather than direct selling activities.
Sales Team Utilization Rate
Measures the percentage of time a sales team spends actively engaging in sales activities.
Sales Cycle Efficiency
Measures the average time it takes to convert a lead into a closed sale.
Returned Orders Percentage
Measures the percentage of orders that are returned by customers.
Backorder Rate
Measures the percentage of orders that cannot be fulfilled due to stock shortages.
Contract Renewal Rate
Measures the percentage of contracts that are successfully renewed by existing customers.
Demo-to-Close Ratio
Measures the ratio of product demos given to closed deals.
Repeat Purchase Rate
Measures the percentage of customers who make additional purchases after their initial transaction.
Customer Complaint Resolution Time
Measures the average time taken to resolve customer complaints from the moment they are reported.
Order Fulfillment Accuracy
Measures the percentage of orders shipped without errors, such as incorrect products or quantities.
On-Time Delivery Rate
Measures the percentage of orders delivered on or before the promised delivery date.
Response Time to Customer Inquiries
Measures the average time it takes for a sales team to respond to customer inquiries.
First Contact Resolution Rate
Measures the percentage of customer inquiries or issues resolved during the first interaction.
Average Order Value (AOV)
Measures the average revenue generated per order, calculated by dividing total revenue by the number of orders.
Sales Training Completion Rate
Measures the percentage of sales reps who complete required training programs within a set timeframe.
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